PayID works. Managing 40 of them doesn't.
One transfer you can track. Forty transfers across a busy weekend — with buyers messaging "did you get it?", orders held for payments that never arrive, and a spreadsheet that’s already wrong — that’s a different problem. Paddock handles payment automatically, so you handle it zero times.
PayID is genuinely useful and most Australians have it set up already. For occasional, low-volume selling it's fine. The problems stack up when you're selling regularly, handling multiple buyers at once, or trying to manage orders without a proper system.
The problem with PayID & bank transfer
"Did you get my transfer?"
The most common message in every local seller’s DMs. You check your banking app, search the name, try to match the amount. Meanwhile the buyer is waiting, the eggs are sitting there, and you’re doing manual reconciliation on your phone.
Orders held for ghost payments
A buyer says they’ll transfer. You hold their order. An hour later, nothing. You message them. No reply. The stock you held for them is now unavailable to other buyers.
Your number, handed out
PayID requires giving out your phone number or email address to every buyer. For home-based sellers, that’s a privacy concern — and one that builds up fast as your customer base grows.
Payment and order are disconnected
Payment comes in but there’s no automatic connection to "what did they order?". You’re cross-referencing DMs, bank transactions, and memory. One missed match and the wrong order gets packed.
No dispute trail
If a buyer claims they didn't receive their order or there's a dispute, there's no transaction record beyond a bank transfer. Resolving it is awkward and manual.
Paddock vs. PayID & Bank Transfer — at a glance
With Paddock, you get
Payment confirmed first
When a buyer checks out, Stripe confirms the payment before the order appears in your dashboard. No transfer waiting. No DM chasing. It either paid or it didn’t.
No details exchanged
Buyers never get your phone number, email, or bank details. You get their order. They get their produce. Nothing else needs to change hands.
Everything in one place
Every order in your dashboard has a buyer name, items ordered, total amount, and payment status. Everything in one place — no cross-referencing required.
Tap-to-pay at markets
Tap-to-pay via your QR flyer at markets. Buyers scan, choose, pay — faster than a PayID transfer and confirmed instantly.
Stop chasing transfers. Paddock handles payment automatically — start free, 4% only when you sell.